Blog

New Office 365 tool for macOS users

September 20th, 2017
New Office 365 tool for macOS users

Microsoft has launched a new tool for Office on Mac called My Workspace. Business users who frequently interact with apps and documents will find this small yet useful tool highly beneficial. Let’s take a closer look at this brand new app.
Office workspace for Mac
My Workspace sits in the Menu bar along the top of the screen and provides macOS users of Office 365 with a quick and easy access to pinned documents, recently accessed files, OneDrive files, Skype calls, and iCloud Calendars.

Cannot Send Mail after iOS 11 Update

September 20th, 2017
Cannot Send Mail after iOS 11 Update

We are seeing reports this morning that users are experiencing issues sending emails with the latest version of Apples iOS released last night. iOS 11 is a major update to the iPhones and iPad operating system.

The problems reported are that when replying or sending a new email via the native Mail app emails will not send.

10 Key Facts of GDPR that will aid your compliance

10 Key Facts of GDPR that will aid your compliance

Data protection legislations in the UK are changing and it will be fully enforced from May 2018. This new legislation being 'General Data Protection Regulation' (GDPR).

The main objective of GDPR is to detail the current and newly enhanced, obligations and responsibilities organisations must follow in order to safe-guard the data of EU citizens.

Five of the best IT support companies in Worcester

Five of the best IT support companies in Worcester

With almost 5000 businesses in the county, finding the best IT support companies in Worcester can be tricky, and we're not the right fit for every business so we're often asked "who are some of the other IT support companies in the area?" We're always happy to help people, so we have given you a few options below, all have solid experience in business IT support.

Public WiFi Security – How safe is it and how to protect yourself

September 13th, 2017
Public WiFi Security – How safe is it and how to protect yourself

In today's modern IT world with the advancement in cloud technologies and improved connectivity, we have the flexibility to work from anywhere. So why not work from your local independent cafe while eating your favorite cake, or sitting on a beach in The Caribbean?

Working on public wireless networks has its dangers, the problem with open networks is you can’t be entirely sure that the network is actually a legitimate public Wi-FI network and not one set up by a cyber criminal in an attempt to trick people into connecting.

What should an IT support contract cover?

What should an IT support contract cover?

Are you in the process of outsourcing your IT? Traditionally the main elements that would aid your decision making would be cost and reputation of the company. But the IT support contract its pivotal to understand the obligations of your chosen IT support managed service provider (MSP).
When reviewing an IT Support contract, here's a few things to consider
Response time

This refers to the chosen IT support/MSP’s timely obligation to acknowledge any problems which arise in the duration of your service; via phone call or email.

What is Cyber Essentials, does my business need it?

What is Cyber Essentials, does my business need it?

You may have heard of the ‘cyber essentials’ scheme, which launched in June 2014. If you haven't it’s a government and industry backed scheme to help all organisations protect themselves against common cyber-attacks. In collaboration with Information Assurance for Small and Medium Enterprises (IAMSE) and Information Security Forum (ISF) they have set out basic technical controls for organisations to use which is annually assessed.

Locky style Ransomware back for 2017

August 30th, 2017
Locky style Ransomware back for 2017

Disguising itself as an invoice proved to be an effective approach for the original Locky ransomware, which infected millions of users in 2016. Steve covered this at the time over on Linkedin. Although it was mostly defeated, hackers are currently using a similar approach to spreading a new type of malware.

Meet our new ‘Marketing Executive’ – Jahmel Coleman

Meet our new ‘Marketing Executive’ – Jahmel Coleman

Some big changes are cooking up in the ATG office, one of these changes is our newly appointed Marketing Executive, Jahmel Coleman. A Marketing Management graduate, previously studying creative digital media production.

More recently Jahmel has returned from a 3-month voluntary placement with 'Balloon Ventures', aiding the local entrepreneurs of Nakuru (Kenya) in developing their aspiring business ideas.

In-house vs outsourced IT support: Pros and Cons

In-house vs outsourced IT support: Pros and Cons

Need IT support? debating between In-house or outsourced?
IT support can be a difficult decision to make as every business has different needs and requirements. Both options do have their own advantages, but to aid you in your decision before making an investment; here's our quick guide to in-house vs outsourced IT support.