Blog

How we track Customer Satisfaction.

Customer Satisfaction – We Want Smiley Faces 
Customer satisfaction is one of our most important metrics at ATG. At ATG we have the mantra of Think Like a Customer, which means we put ourselves in the position of the user and think that if it was us in their position how would we like things to be dealt with.

How different will Cyber Attacks be in 2022?

Cyber crime is ever-evolving. In 2021 we saw over 150% more ransomware attacks compared to 2020 using new techniques to get a hold of business’ systems. How different will cyber attacks be in 2022? 
Advanced phishing tactics 
Gone are the days of emails from a fake prince promising to release funds into your account for a fee.

Christmas 2021 Opening Hours

December 21st, 2021

Tis the season! But ATG will be available across the holidays.
Opening hours are below for our support team who can be contact via the usual channels.

Fri 24th
08:00 - 18:00

Sat 25th
Closed

Sun 26th
Closed

Mon 27th
09:00 - 17:00

Tue 28th
10:00 - 16:00

Wed 29th
08:00 - 18:00

Thu 30th
08:00 - 18:00

Fri 31st
08:00 - 18:00

Sat 1st
Closed

Sun 2nd
10:00 - 16:00

Mon 3rd
09:00 - 17:00

 

‘Specialism vs Generalism’ The Creative Debate

Last week (25/11/2021), we hosted an event for creatives titled Specialism vs Generalism – The Creative Debate at WAA Chosen’s Collaboration Centre in Sutton Coldfield. The event was a friendly debate on the pros and cons of specialising and generalising as a business.

Windows 11: Best Features for Productivity & Security

Windows 11 has been redesigned with productivity and creativity in mind. Although it is still in its public preview phase, the current build highlights many of the new features that Microsoft claims will increase productivity. Here are some of the new key features.

Why is there a Global Chip Shortage?

You may have noticed over the past few months that it has been difficult to get your hands on the newest computer hardware and gaming consoles. This is due to a shortage of Semiconductor ‘Chips’ that are used in computing hardware.  
What Are Semiconductor Chips? 
Semiconductors power the modern world, from laptops to phones, cars to washing machines, even our refrigerators.

Stop Pitching & WIN MORE BUSINESS Event

Last week (16/09/2021), we hosted an event for creatives titled Stop Pitching & WIN MORE BUSINESS at The Avoncroft Museum in Bromsgrove. The event kicked off with a complimentary cooked breakfast provided by our friends at Datto. The event was split into 3 sections:
Host's Speech

The first talk of the day was from our Host Mark Wormald from Sandler.

Productivity-boosting tips for PC users

August 19th, 2021

Business gurus emphasize the importance of time management and taking breaks to improve one’s productivity and avoid burnout. But aside from motivating yourself to work efficiently, you can also use tools that help increase your daily output. If you work in front of a computer all day, these productivity-boosting tips will be incredibly useful.

BYOD tips to improve security

July 29th, 2021

Lax bring your own device (BYOD) policies are a growing concern for businesses. If you’re not managing your organization’s BYOD policy properly, it can pose a host of security risks to your company. Below are some of the inherent security risks of BYOD. Loss or theft of devices – Employees often bring their personal devices […]