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How to set cyber-safe out of office responses | Outlook 2016

How to set cyber-safe out of office responses | Outlook 2016

As we approach the summer break and you plan to leave the business to spend time with your loved ones. Before you say farewell to both your internal and external contacts we thought it'd be useful to share with you the unknown truth of out-of-office replies.

What Technology Does My Small Business / Start-up Need?

What Technology Does My Small Business / Start-up Need?

Well done, you've just cut the ribbon and opened your new business! As you wrap up a final few things with your solicitor and accountant, you're probably starting to wonder what kind of computing infrastructure you should be considering for your business.

ATG Managed Email Protection: How do I use it?

ATG Managed Email Protection: How do I use it?

email laundry
Recently we have been receiving frequent tickets regarding our ATG Managed Email Protection solution. The type of tickets being raised relate to the following questions:

How do I use my quarantine report? 0:20
How do I log in to my quarantine portal? 4:07
How do I release an email that's in quarantine?
Email received are being listed as a virus or banned what do I do? 2:34
Legitimate emails that have been banned, where do they go? 5:11
How to change my password? 6:22
How do I delete multiple emails in my portal? 4:52
What do I do if I suspect a spam email in my inbox? 3:42
How do I whitelist a sender or domain? 0:55
How do I blacklist a sender or domain? 2:07
How and why should I preview a message? 1:19
How long will my emails stay in quarantine? 3:20
What is a rule and how do I set one? 5:38

Look no further, Here at ATG, we have started a new video series answering popular questions from both our clients and the general public.

GDPR Workshop (21st June 2018)

GDPR Workshop (21st June 2018)

Last week our monthly GDPR workshops came to an end, with our closing one being held exclusively for our clients. Since the start of the year, we have been conducting monthly workshops with the renown solicitors Harrison Clark Rickerbys to educate and give clarity on the sophisticated legislation.

Just pick up the crisp packet! – CompTIA Birmingham

Just pick up the crisp packet! – CompTIA Birmingham

Last week our CEO, Mark Matthews presented at CompTIA's Regional Meeting (Birmingham) on 'How to define values within the organisation', sharing his views on the importance of company values and how ATG identified their own. In this presentation, Mark gave insight into why your business values need to represent the existing team and NOT be based on what the CEO deems as important.

What to tweak when setting up Windows 10

June 7th, 2018
What to tweak when setting up Windows 10

There are things that need to be done after unboxing a new laptop. After installing Microsoft’s Windows 10, you need to unlock its full potential by tweaking some important settings. The best thing to do is get help from a technician, but there are a few things you can do without assistance.

“Black Dot” crashes iOS messaging app

“Black Dot” crashes iOS messaging app

An emoji encrypted with a series of hidden codes have been reported to disable and crash the messaging apps of Apple Macs, iPads, and iPhones. Read on to discover how you can address this problem before it does severe damage to your device.
What is going on?
A bug, known as "Black Dot,” is locking the messaging app on Apple devices running iOS 11.3 and 11.4 beta with Apple TVs and Apple Watches also at risk.

Microsoft introduces new features for Outlook

Microsoft introduces new features for Outlook

Microsoft outlined a list of new features it will deliver to its various Outlook apps, including bill-pay reminders, better calendaring across time zones, and a way to see who has RSVP’d for a meeting. Here are five that could potentially be the most important.

GDPR Workshop (17th May 2018)

GDPR Workshop (17th May 2018)

Today is the launch of GDPR the new legislation which is going to revolutionise the way organisations use and process your data. Since the start of the year, we have been conducting monthly workshops with the renown solicitors Harrison Clark Rickerbys to educate and give clarity on the sophisticated legislation.

Should you worry about the Facebook breach?

May 16th, 2018
Should you worry about the Facebook breach?

Facebook is the most popular platform for developing brand awareness because it allows businesses to target users based on what they have posted in the past. But after the recent ‘Facebook data breach scandal’, is your data still safe? Read on to find out if you need to worry about your privacy.