Blog

External IT Support
Running a business is expensive, and if you’re a sole trader or only have a small team, it’s natural to keep costs down by doing everything yourself, including IT support.

However, if you or one of your staff is managing the IT as well as their other duties, that will have an impact on their efficiency and productivity and slow down business growth.

As a business owner, you have a responsibility to your customers to keep their data safe and secure. Cyber attacks are on the increase, and they’re targeting small companies as much as large organisations.

If you fall victim to an attack, you’re at risk of not only losing information but of your daily work being disrupted with time spent on trying to fix the problem instead of routine tasks, and a real risk of severe financial loss if things are down for a while.

All businesses, large and small, have an obligation to protect themselves from online threats. To help you do this, the UK government, with the help of the National Cyber Security Centre (NCSC), has introduced Cyber Essentials and Cyber Essentials Plus.

To kick off the new year we have extended our IT department to make room for our new IT Apprentice, Lucas. Lucas will be supporting and shadowing our first-line engineer, Harry Wood to gain the experience and qualifications needed to support our helpdesk, providing basic IT support and troubleshooting.

IT Support Birmingham
Choosing a company to provide IT support is one of the biggest decisions you’ll make as a business owner. You need to find someone reliable, who understands your requirements, is available when something goes wrong and can fix problems quickly.

ATG-IT have started the new year on a high, having been nominated for 'SMB Reseller of the year' in the national PCR Awards 2019! Making this the third year in a row we have been shortlisted for an award.

The purpose of the event is to showcase the amazing work done within the UK PC and Technology sector.

If you're a small/medium business owner and have identified the need for IT support, you've battled with the idea of internal vs external and you know what a MSP is. Then no doubt your next question would be how much does it actually cost?.

Well the answer is that it varies; on a number of things, hence why most firms rarely list their prices.

Our 'Cyber Essentials Small Business Guide' was created to give business owners an insight into the industry and government-backed accreditation.

This book will be good for organisations wishing to get certified against the Cyber Essentials scheme, but it also contains lots of practical advice.

As we enter into a new year, security especially in the cyber realm has become increasingly more complex. Concerns and breaches have been on the rise from ransomware variants like WannaCry through to organisations such as Facebook, British Airways or Uber declaring massive breaches; which has brought cybersecurity into the mainstream focus in 2018.

This is likely to grow considerably as we move into 2019, due for two reasons, financial gain by organised criminals who have recognised for a few years now that this is a very lucrative opportunity but also the disruption that can be caused through this activity from countries with certain political agendas.

OUT OF OFFICE replies

As we approach the winter break and you plan to leave the business to spend time with your loved ones. Before you say farewell to both your internal and external contacts we thought it'd be useful to share with you the unknown truth of out-of-office replies.