How we track Customer Satisfaction.

Customer Satisfaction – We Want Smiley Faces 
Customer satisfaction is one of our most important metrics at ATG. At ATG we have the mantra of Think Like a Customer, which means we put ourselves in the position of the user and think that if it was us in their position how would we like things to be dealt with.

How different will Cyber Attacks be in 2022?

Cyber crime is ever-evolving. In 2021 we saw over 150% more ransomware attacks compared to 2020 using new techniques to get a hold of business’ systems. How different will cyber attacks be in 2022? 
Advanced phishing tactics 
Gone are the days of emails from a fake prince promising to release funds into your account for a fee.

‘Specialism vs Generalism’ The Creative Debate

Last week (25/11/2021), we hosted an event for creatives titled Specialism vs Generalism – The Creative Debate at WAA Chosen’s Collaboration Centre in Sutton Coldfield. The event was a friendly debate on the pros and cons of specialising and generalising as a business.

Windows 11: Best Features for Productivity & Security

Windows 11 has been redesigned with productivity and creativity in mind. Although it is still in its public preview phase, the current build highlights many of the new features that Microsoft claims will increase productivity. Here are some of the new key features.

Why is there a Global Chip Shortage?

You may have noticed over the past few months that it has been difficult to get your hands on the newest computer hardware and gaming consoles. This is due to a shortage of Semiconductor ‘Chips’ that are used in computing hardware.  
What Are Semiconductor Chips? 
Semiconductors power the modern world, from laptops to phones, cars to washing machines, even our refrigerators.

Stop Pitching & WIN MORE BUSINESS Event

Last week (16/09/2021), we hosted an event for creatives titled Stop Pitching & WIN MORE BUSINESS at The Avoncroft Museum in Bromsgrove. The event kicked off with a complimentary cooked breakfast provided by our friends at Datto. The event was split into 3 sections:
Host's Speech

The first talk of the day was from our Host Mark Wormald from Sandler.

Why you should update your firmware

These days, cyberattacks are inevitable for any and all businesses, regardless of size or sector. Businesses that use computers with outdated firmware are particularly vulnerable to an attack and all the security risks associated with it. What is firmware? Firmware is a basic type of software that is embedded into every hardware component in computers, […]