Managed IT Support

Reliable, tailored and specialist IT support
Meeting your needs with accuracy and speed

Get FREE IT Consultation

650+

Customers, we look after

30

Years of service

1,864

Reactive tickets closed
in the last 6 months

1721

Proactive tickets closed
in the last 6 months

99.3

Customer satisfaction
on ticket surveys

Why outsource your IT to ATG?

Here at ATG, we work to proactive for our customers, preventing problems before they happen or fixing them before the client even notices anything is wrong

ATG-It-Support-icon_Increase-Staff

Increase staff
productivity

ATG-It-Support-icon_Cost-Effective

Cost effective and
stable expenditure

ATG-It-Support-icon_Positive-Responses

99.2% positive responses
to tickets in 2017

ATG-It-Support-icon_Award-Winning-Vendor

Award-winning Vendor Partnerships, Capability
& Accreditations

ATG-It-Support-icon_Super-Fast-Services

Super fast service: Our engineers resolve your IT issues within just 10 minutes

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Download our IT
support Guide

Choosing a technology partner is one of the most important decisions you can make for your business, which is why we’ve put together a guide to help you get it right. You can also read case studies from our existing customers to find out first-hand why they picked ATG."

Sign up and download your copy

Looking for IT support services or thinking about changing your technology partner?

As companies of all kinds become more reliant on technology and are vulnerable to cybersecurity threats, they need integrated, remote IT support, available 24 hours a day, every day of the year. One that helps them meet SLAs, achieve their business goals and improves user uptime.

Our customers trust us to deliver what we promise and to keep in touch every step of the way until their issue is resolved. They continue to partner with ATG because they like our unique direct to engineer model, so calls are directed to an experienced engineer who can fix their problem, no matter what it is.

 

ATG Managed IT Support Comes With:

ATG-It-Support-icon_24-7-Monitoring

24/7 Monitoring

Our monitoring agents analyse your systems in real time, automatically detecting any issues which could disrupt productivity. Giving our trust technicians a notification so they can respond appropriately, before it becomes a notable issue for yourself.

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Fully Managed Enterprise Security

The growing number of cyber attacks have become a major concern for businesses. That’s why our cyber security specialists constantly develop impenetrable solutions, implement compliance and privacy programs, and recommend best security practices to keep hackers at bay.

ATG-It-Support-icon_Expert-Experienced-IT-Technicians

Expert & Experienced IT Technicians

Receive expert advice form trained individuals who can manage a variety of specific needs and requirements of your organisations. Our service desk is available 24 hours a day, including weekends should you need it. Resolving your IT issues in the most efficient and practical way, whether it be on-site or remotely.

ATG-It-Support-icon_Remote-Support

Unlimited Remote/on-site Support

ATG's remote support allows us to efficiently resolve issues, so you wont have a technician disrupting your day-to-day operations. This is followed by a monthly phone call from our account manager adding a personal touch to our intangible service.

ATG-It-Support-icon_Hardware-Software-Solutions

Hardware & Software Solutions

Finding the right hardware and software for your business can be like finding your way through a maze. With the myriad of technology options available, how do you know which will best support your business goals? This is where ATG’s Hardware & Software solution comes in. We bring deep IT expertise and advise you on the hardware and software you need to maximise profits.

ATG-It-Support-icon_24-7-365-Maintenance

24/7/365 maintenance

If a problem is detected n your servers out of hours our engineers will start to work on the problem straight away. Not waiting until you report it at 9am, getting you working again as quickly as possible. All proactive server maintenance will be carried out outside of office hours, preventing downtime.

We’re an award winning MSP

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2017 PCR SMB Reseller of the Year

For the second year running ATG have been nominated for a PCR Award. This year sees ATG a finalist in the SMB...

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Network Group - Managed Service Provider of The Year 2017

The Network Group Awards sponsored by HP saw ATG take the MSP of the Year award for 2017...

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PCR B2B Reseller of the Year 2016

Now in their 9th year the awards celebrate the excellence of achievements in the UK PC and Tech industry...

Dedicated Partnership management

ATG will assign a dedicated Partnership Development Manager (PDM) for your business,
as part of our all inclusive per user pricing model. Your PDM will be in charge of booking your quarterly SRM's (Strategic Review Meetings), which evaluate your infrastructure, processes and account to uncover useful insights regarding your present standpoint and help stakeholders identify any areas for improvement. We will develop a 3-year technology roadmap that addresses the future requirements of your business and employees. Our team will actively communicate with you throughout the years to makes sure your technology still performs optimally, especially during business expansion.

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Don’t Just Take Our Word For It

What's Next?

We would love for you to get in touch with us for more information or just to ask a question.
Why not choose one of the methods below?

Call Us!

01527 570535

Our experienced staff is on
hand for your queries

Email Us!

info@atg-it.co.uk

Our experienced staff is on
hand for your queries

Contact Us

Contact Us

click here

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We're proud to be certified by and partnered with industry leaders

IT Support: Essential Business Guide

img-ebook-3-book-highlights
Choosing a technology partner is one of the most important decisions you can make for your business, but where do you start? What should you look for? What should you consider? Onsite? Remote? Contract Lengths? SLAs? Staff Qualifications? Locality?

Download our free handbook to help choose the right IT partner for your business








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