"We have been really impressed with the level of service received to date, please pass my thanks on to your team.
As I am sure you appreciate we were very nervous choosing a partner to work with considering the service levels we had previously received. You have not only met the levels of service promised in most cases you have over delivered.
Following the failure of our server motherboard we expected serious problems. You and your engineers provided us with all of the help and assistance we could need. Promises were made, parts delivered, data copied and our fully operational server returned in just over a working day.
They say you need to test a disaster plan to really make sure it works, we did and we would say it passed with flying colours.
You have made us a very loyal customer and we will certainly recommend you to others."
Chapter Agency Limited