Need IT support? debating between In-house or outsourced?
IT support can be a difficult decision to make as every business has different needs and requirements. ...
https://www.atg-it.co.uk
ATG - Advanced Threat Group
JAHMEL
Managed IT Support
Reliable, tailored and specialist IT support
Meeting your needs with accuracy and speed
650+
Customers, we look after
30
Years of service
1,864
Reactive tickets closed
in the last 6 months
1721
Proactive tickets closed
in the last 6 months
99.3
Customer satisfaction
on ticket surveys
Why outsource your IT to ATG?
Here at ATG, we work to proactive for our customers, preventing problems before they happen or fixing them before the client even notices anything is wrong
Increase staff
productivity
Cost effective and
stable expenditure
99.2% positive responses
to tickets in 2018
Award-winning Vendor Partnerships, Capability
& Accreditations
Super fast service: Our engineers resolve your IT issues within just 10 minutes
Download our IT
support Guide
Choosing a technology partner is one of the most important decisions you can make for your business, which is why we’ve put together a guide to help you get it right. You can also read case studies from our existing customers to find out first-hand why they picked ATG."
Looking for IT support services or thinking about changing your technology partner?
As companies of all kinds become more reliant on technology and are vulnerable to cybersecurity threats, they need integrated, remote IT support, available 24 hours a day, every day of the year. One that helps them meet SLAs, achieve their business goals and improves user uptime.
Our customers trust us to deliver what we promise and to keep in touch every step of the way until their issue is resolved. They continue to partner with ATG because they like our unique direct to engineer model, so calls are directed to an experienced engineer who can fix their problem, no matter what it is.
ATG Managed IT Support Comes With:
24/7 Monitoring
Our monitoring agents analyse your systems in real time, automatically detecting any issues which could disrupt productivity. Giving our trust technicians a notification so they can respond appropriately, before it becomes a notable issue for yourself.
Fully Managed Enterprise Security
The growing number of cyber attacks have become a major concern for businesses. That’s why our cyber security specialists constantly develop impenetrable solutions, implement compliance and privacy programs, and recommend best security practices to keep hackers at bay.
Expert & Experienced IT Technicians
Receive expert advice form trained individuals who can manage a variety of specific needs and requirements of your organisations. Our service desk is available 24 hours a day, including weekends should you need it. Resolving your IT issues in the most efficient and practical way, whether it be on-site or remotely.
Unlimited Remote/on-site Support
ATG's remote support allows us to efficiently resolve issues, so you wont have a technician disrupting your day-to-day operations. This is followed by a monthly phone call from our account manager adding a personal touch to our intangible service.
Hardware & Software Solutions
Finding the right hardware and software for your business can be like finding your way through a maze. With the myriad of technology options available, how do you know which will best support your business goals? This is where ATG’s Hardware & Software solution comes in. We bring deep IT expertise and advise you on the hardware and software you need to maximise profits.
24/7/365 maintenance
If a problem is detected n your servers out of hours our engineers will start to work on the problem straight away. Not waiting until you report it at 9am, getting you working again as quickly as possible. All proactive server maintenance will be carried out outside of office hours, preventing downtime.
We’re an award winning MSP
2017 PCR SMB Reseller of the Year
For the second year running ATG have been nominated for a PCR Award. This year sees ATG a finalist in the SMB...
Network Group - Managed Service Provider of The Year 2017
The Network Group Awards sponsored by HP saw ATG take the MSP of the Year award for 2017...
PCR B2B Reseller of the Year 2016
Now in their 9th year the awards celebrate the excellence of achievements in the UK PC and Tech industry...
Dedicated Partnership management
ATG will assign a dedicated Partnership Development Manager (PDM) for your business,
as part of our all inclusive per user pricing model. Your PDM will be in charge of booking your quarterly SRM's (Strategic Review Meetings), which evaluate your infrastructure, processes and account to uncover useful insights regarding your present standpoint and help stakeholders identify any areas for improvement. We will develop a 3-year technology roadmap that addresses the future requirements of your business and employees. Our team will actively communicate with you throughout the years to makes sure your technology still performs optimally, especially during business expansion.
Don’t Just Take Our Word For It
Discover more we can help your business succeed
What's Next?
We would love for you to get in touch with us for more information or just to ask a question.
Why not choose one of the methods below?
Call Us!
01527 570535
Our experienced staff is on
hand for your queries
Email Us!
Our experienced staff is on
hand for your queries
Contact Us
Contact Us
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