Blog

We're pleased to welcome another new addition to our ever-growing team, Mohammed Majid. 'Mo' as he likes to be called will be joining the team as a 'Solutions Specialist' in our commercial department, focusing on taking ATG to the next level and widening our client portfolio.

Kelly has joined us in a new Sales Administrator role, essentially she will be the link which ties the commercial team together! Kelly's key roles are to qualify all incoming enquiries, create and update customer records, provide sales quotes, whilst supporting the sales, finance and marketing teams.

This time last year we decided as a company to raise money for Macmillan Cancer Support; a charity which our FD, David Carr has a personal experience with when his Grandad was diagnosed with Cancer. Since that point, we have done a variety of charity initiatives such as running an internal tuckshop, entering mud runs, held comedy nights and even we went as far as dressing our MD as a witch for the entire day! After our year-long run, we are pleased to announce that we have raised a whopping £2132.05! a new record which exceeds our initial target of only £1000.

As a company, we just wanted to say a massive thank you to everyone that has donated and supported us in raising money for such a worthy cause!

While we celebrate our fantastic achievement as a company it'll be worth mentioning our new charity for 2018-19. This year we will be supporting the Stroke Association in memory of our colleagues mother who suddenly and unexpectedly passed away earlier this year to a stroke after battling cancer.

Business Continuity Plans
Just because your IT provider has a plethora of awards and certifications under its belt doesn’t mean that you can blindly hand over your business’s future to them. Often times, there are some aspects of your business continuity plan that tend to be overlooked by your provider.

Well done, you've just cut the ribbon and opened your new business! As you wrap up a final few things with your solicitor and accountant, you're probably starting to wonder what kind of computing infrastructure you should be considering for your business.

email laundry
Recently we have been receiving frequent tickets regarding our ATG Managed Email Protection solution. The type of tickets being raised relate to the following questions:

How do I use my quarantine report? 0:20
How do I log in to my quarantine portal? 4:07
How do I release an email that's in quarantine?
Email received are being listed as a virus or banned what do I do? 2:34
Legitimate emails that have been banned, where do they go? 5:11
How to change my password? 6:22
How do I delete multiple emails in my portal? 4:52
What do I do if I suspect a spam email in my inbox? 3:42
How do I whitelist a sender or domain? 0:55
How do I blacklist a sender or domain? 2:07
How and why should I preview a message? 1:19
How long will my emails stay in quarantine? 3:20
What is a rule and how do I set one? 5:38

Look no further, Here at ATG, we have started a new video series answering popular questions from both our clients and the general public.

Last week our monthly GDPR workshops came to an end, with our closing one being held exclusively for our clients. Since the start of the year, we have been conducting monthly workshops with the renown solicitors Harrison Clark Rickerbys to educate and give clarity on the sophisticated legislation.