Were pleased to welcome our newest addition to our ever growing team, Karl Fontanari. Karl will be joining the team in a commercial role, channelling a wealth of experience and knowledge; based on his 35 years of being in the IT industry, yes he really did start out in 1982!
For more than 15 years he has worked for several multi-national telecommunication companies such as BT, Vodafone, and Telstra as well as leading vendors such as Hitachi, Sun, and Oracle.
Data protection legislations in the UK are changing and it will be fully enforced from May 2018. This new legislation being 'General Data Protection Regulation' (GDPR).
The main objective of GDPR is to detail the current and newly enhanced, obligations and responsibilities organisations must follow in order to safe-guard the data of EU citizens.
With almost 5000 businesses in the county, finding the best IT support companies in Worcester can be tricky, and we're not the right fit for every business so we're often asked "who are some of the other IT support companies in the area?" We're always happy to help people, so we have given you a few options below, all whom have solid experience in business IT support.
You may have heard of the ‘cyber essentials’ scheme, which launched in June 2014. If you haven't it’s a government and industry backed scheme to help all organisations protect themselves against common cyber-attacks. In collaboration with Information Assurance for Small and Medium Enterprises (IAMSE) and Information Security Forum (ISF) they have set out basic technical controls for organisations to use which is annually assessed.
Some big changes are cooking up in the ATG office, one of these changes is our newly appointed Marketing Executive, Jahmel Coleman. A Marketing Management graduate, previously studying creative digital media production.
More recently Jahmel has returned from a 3-month voluntary placement with 'Balloon Ventures', aiding the local entrepreneurs of Nakuru (Kenya) in developing their aspiring business ideas.
Need IT support? debating between In-house or outsourced?
IT support can be a difficult decision to make as every business has different needs and requirements. Both options do have their own advantages, but to aid you in your decision before making an investment; here's our quick guide to in-house vs outsourced IT support.
Are you in the process of outsourcing your IT? Traditionally the main elements that would aid your decision making would be cost and reputation of the company. But the IT support contract its pivotal to understand the obligations of your chosen IT support managed service provider (MSP).
When reviewing an IT Support contract, here's a few things to consider
Response time
This refers to the chosen IT support/MSP’s timely obligation to acknowledge any problems which arise in the duration of your service; via phone call or email.
