Our confidence in their ability has done nothing but grow
"We engaged ATG as an independent consultant company a number of years ago (from memory they began to assist us circa 2011) and I can honestly say that our confidence in their business and ability has done nothing but grow in this substantial time period. Our company processes and stores thousands of confidential files on behalf of listed PLC organisations and therefore it is absolutely critical that we are robust and secure with our I.T network. ATG have amply proved themselves on the thankfully odd occasion, that they can react to the most threatening of conditions that have cropped up historically and rectify any problems that we have faced at extremely short notice. I have over a period of time, worked with Mark Matthews to rectify any deficiency in our I.T infrastructure and their advice has played no small part in the ongoing success of our business. An example of this would be the introduction of the 5nines cloud backup, which whilst we were cautious of the initial spend, we believe is an absolute essential tool for those businesses who cannot afford the loss of any data or indeed down time leading to lost profits. With this backup system in place we feel totally confident that our business would continue to operate in a matter of minutes, even in the event of the premises burning to the ground."
EIF Holdings Limited
Excellent response times
"I can fully recommend ATG for your IT requirements. In 3 years they have never let me down and are always on hand to help out."
Highly recommended for small and large projects
"I can highly recommend Mark for both small and large scale projects on both Macs and PC's having worked alongside both Mark and his team at ATG for many years. Mark has successfully taken on many projects of varying sizes, the largest project that I have worked with him on was when he and his ATG team seamlessly planned, rolled out and maintained the server infrastructure at Parkridge across 8 countries and then took on the localised IT maintenance across all of these countries supplying both 24/7 telephone support and 'man in the office' support. This work also included the set up and maintenance of blackberries, plus a 'work at home' support for directors and managers - an invaluable service provided by a trustworthy, reliable and well trained team."
Design & Marketing Consultant
High level of visibility
"During the past 5/6 years that I have been working with Mark and the ATG team, we have built a great relationship. For me, some of the strongest points have always been a high level of visibility, and the team’s ability to manage expectations. We have utilized services from onsite support, video conferencing implementation, purchasing, just to name a few, and we have never been disappointed with any deliverables that have been promised. Mark & the whole team (I’ve dealt with so many people it’s hard to even name them all) on many occasions, have not only met our requirements, but surpassed them!
I would like to thank the whole team for the assistance given this year! Kate, for getting us all the items (in record time) that other vendors failed to deliver…David, for assisting with arrangements on some extremely tight timelines…and finally, Mark, for going above and beyond for helping make our Windows 7/Office 2010 project land in our UK offices. Not many company owners would be crawling about hooking up monitors and docking stations to help us meet our deadlines."
Service Desk Manager
Levels of service promised met and over delivered
"We have been really impressed with the level of service received to date, please pass my thanks on to your team.
As I am sure you appreciate we were very nervous choosing a partner to work with considering the service levels we had previously received. You have not only met the levels of service promised in most cases you have over delivered.
Following the failure of our server motherboard we expected serious problems. You and your engineers provided us with all of the help and assistance we could need. Promises were made, parts delivered, data copied and our fully operational server returned in just over a working day.
They say you need to test a disaster plan to really make sure it works, we did and we would say it passed with flying colours.
You have made us a very loyal customer and we will certainly recommend you to others."
Chapter Agency Limited
Always deliver and are reliable
"ATG have provided IT services to us for many years. They always deliver and we always find them to be reliable."
Mountpark Properties Limited
Willing to help and offer the best IT advice
"Mark and his team have always been willing to help and offer the best IT advice that best suits your business with an honest and straightforward approach. Looking for IT supplies, software and hardware then speak to Mark and the team at ATG-IT."
Coach & Trainer
I would always recommend ATG to fellow professionals
"As Finance Director of a Pan-European property developer, the IT infrastructure has to be secure, reliable and accessible for an often travelling management team. Office network covering Russia, Poland, Italy, Spain, France, Luxembourg and UK locations posed no problems to Mark and his team who were often tasked with urgent requests without warning and notice. Very reliable and friendly person to work with and able to translate what the accountants and surveyors wanted out of the systems architecture. I would always recommend ATG and Mark to fellow professionals."
Dedicated IT solutions for many years
"Mark and his team at ATG provided us with dedicated IT solutions for many years, with great success. Always personable and ready to react at short notice, Mark can be relied upon to do what is necessary to resolve any challenge."
Haxted Estates Limited
Great industry knowledge
"When we first set up our business in 2007 we briefed Mark on how we needed to work and what we felt we needed from our IT installation, given that we would be looking to use design industry specific software.
Mark was able to advise on exactly what was needed and put together concise quotations, enabling us to make speedy decisions as to what was required. Our installation was carried out efficiently and on time and we have since benefitted from our ongoing maintenance arrangement with ATG, which Mark and his team have put in place to service our ongoing IT needs.
Mark's great industry knowledge helps to keep us abreast of new kit and developments, as well as keeping our company's IT ticking over smoothly on a day-to-day basis!"
Interior Designer/Director and co-owner
Wilkinson Beven Design Limited
Consistent and thoroughly honest
"Mark has always been consistent and thoroughly honest in our dealings with him and his company, this is illustrated in our long trading history."
Matrix Graphics Limited
"ATG-IT provides our company with full IT support and maintenance. Having purchased our computer network with individual PC's, ATG tailor built computers and monitors to suit our brief. With requirements needed by our company to operate design software and manage large file capacities. Marks professional approach allows IT solutions to be found, delivering to his word maintenance and support once the equipment has been purchased and installed."
Wilkinson Beven Design Limited