Telephone Systems

With the implementation of a modern, efficient telephone system, your business will be able to enrich your customer's contact experience, while increasing your own efficiency, reporting and cost effectiveness.

ATG can recommend and install telephone systems to suit small offices and multi-site offices with home/mobile workers, all the way through to multi-agent call centres. We work with leading telephone systems providers such as Avaya, Mitel and Panasonic.

Our experience across a host of applications such as predictive dialling, call management logging, call recording, call centre, mobility, computer telephony integration, etc. allows us to work with you to create an enhanced communications experience with high customer satisfaction and increased efficiency within your business.

Unified Communications

Develop your communication systems further with Unified Communications (UC) which is a technological architecture allowing communication tools to be integrated so that both businesses and individuals can manage all their communications in one entity instead of separately, therefore reducing costs.

This is the ultimate flexible working communications tool, giving you single point communication access whether you are working at home, in the office or via a mobile telephone, integrated with your online communications such as email and fax. UC allows voice and data to flow to wherever you are and to be shared easily.

iPhone, Blackberry and Windows Mobile Devices

ATG can fully support your iPhone, Blackberry and Windows mobile connectivity needs, allowing you to securely integrate your mobile technology into your business giving you the flexibility to go wherever work takes you, without losing touch with clients and business opportunities. Call us for more details.