Your complete IT Support for PC and Apple Mac
An ATG Managed Support Contract gives you the peace of mind that your IT systems are being expertly monitored and maintained. Your business will benefit from a reliable and efficient IT infrastructure, giving you the confidence that this critical element of your business is in safe hands.
In addition, our new ATG Active Assist server monitoring software provides 24/7 real-time monitoring of your servers; proactively monitoring, reporting back and sending alert notifications when necessary to ATG’s technical team. Find out more about ATG Active Assist >>
ATG take a pro-active approach with our Managed IT Support customers:
- Our engineers personally monitor and maintain your computer systems.
- ATG Active Assist software is installed on your server(s) to ensure secure 24/7 real-time monitoring of your core services;
- Support can be provided for one office or across multi-sites and remote users in the UK and abroad.
- ATG provide day-to-day peace of mind with back-up validating, server monitoring, anti-virus updates, software patches and on-going support to eliminate potential issues that could affect the smooth-running of your computer systems.
- Where unforeseen issues do occur you can expect a fast and friendly response from an ATG engineer and not a call-centre.
- Our technology ensures the vast majority of issues can be solved remotely, saving you time, money and inconvenience.
- If an engineer is required on-site we guarantee a speedy response, with the professional expertise your business needs to resolve the issue.
- We offer comprehensive support for both PC and Apple Mac systems.
- Suport is based on a 'fair-use' policy and not charged by the hour.
- Preferential rates on hardware, software and consumables, along with a preferential hourly rate for non-support labour requirements.
|
|
