Your complete IT Support for PC and Apple Mac
An ATG-IT Managed Support Contract gives you the peace of mind that your IT systems are being expertly monitored and maintained. Your business will benefit from a reliable and efficient IT infrastructure, giving you the confidence that this critical element of your business is in safe hands.
In addition, our new ATG-IT Active Assist server monitoring software provides 24/7 real-time monitoring of your servers; proactively monitoring, reporting back and sending alert notifications when necessary to ATG’s technical team. Find out more about ATG-IT Active Assist >>
ATG-IT take a pro-active approach with our Managed IT Support customers:
- Our engineers personally monitor and maintain your computer systems.
- ATG-IT Active Assist software is installed on your server(s) to ensure secure 24/7 real-time monitoring of your core services;
- Support can be provided for one office or across multi-sites and remote users in the UK and abroad.
- ATG-IT provide day-to-day peace of mind with back-up validating, server monitoring, anti-virus updates, software patches and on-going support to eliminate potential issues that could affect the smooth-running of your computer systems.
- Where unforeseen issues do occur you can expect a fast and friendly response from an ATG-IT engineer and not a call-centre.
- Our technology ensures the vast majority of issues can be solved remotely, saving you time, money and inconvenience.
- If an engineer is required on-site we guarantee a speedy response, with the professional expertise your business needs to resolve the issue.
- We offer comprehensive support for both PC and Apple Mac systems.
- Support is based on a 'fair-use' policy and not charged by the hour.
- Preferential rates on hardware, software and consumables, along with a preferential hourly rate for non-support labour requirements.
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